Superannuation claim delays · Australia

Was your family's super payout
delayed for months, or years?

When a super member dies, or can no longer work because of serious illness or injury, their fund is meant to pay the death benefit or disability claim without undue delay. Reviewing the industry, the regulator found families and members left waiting months — sometimes years — for money that was already theirs.

If that was you, you don't have to chase it alone. Tell us what happened, in your own words. We quietly bring together others who were made to wait the same way, so a law firm can seek back what the delay cost — for everyone at once. Free. About five minutes.

Tell us what happened →

Free · Private · Not a law firm

TELL US IN YOUR OWN WORDS FREE · PRIVATE
Take all the time you need. In your own words — what happened with the payout?
My mum passed away in 2023. Her super fund took more than 18 months to release her death benefit to us, with barely any updates. We still have the letters and the claim reference number.
Thank you for telling me — I'm very sorry for your loss. When was the claim first lodged, and do you have a complaint reference number from the fund or the ombudsman?
Start when you're ready →

Free · Not a law firm · No legal advice · Your name and contact details stay sealed with Righted unless you personally say yes to a specific, named introduction — and you can withdraw that at any time.

78%

of these claim delays were within the fund's own control — not the family's — the regulator found when it reviewed the industry.

ASIC Report 806 · 2025

6 yrs

many delayed death benefit and disability claims going back several years may still be within time to act on.

General limitation periods

5 min

to tell Righted what happened, from first message to done — including any letters you'd like to attach.

Righted Platform

You should never have had to wait this long.

You tell us what happened.
We find the others who were made to wait too.

01 · TELL

Plain words, no forms.

Tell us what happened in one message. Add the fund's letters, key dates, and any claim or complaint reference — only things you already hold. Nothing you have to dig for.

02 · GROUP

We bring the cases together.

We quietly match your account with others whose payout was delayed the same way — the same kind of claim, the same kind of wait — without your name attached.

03 · ACT

A law firm takes it forward.

Once enough people have come forward, a qualified firm can seek back what the delay cost — lost interest, wrongly charged fees, and more — for everyone at once, not one family at a time.

What you don't have to do.

Speak to a lawyer
Create an account or password
Chase or fight the fund on your own
Pay a single cent
Use any legal terminology
Share your story publicly
Find other affected families yourself
Prove the delay was wrong on your own

When you're ready.
We'll take it from there.

Free to start. No account, no lawyer, no pressure. Tell us what happened and we'll let you know if it can become a group claim.

Tell us what happened →